Return & Refund Policy
Return & Refund Policy
Complete terms of purchase are provided at checkout. By placing an order, you acknowledge that our products are made with plant-based ingredients, including Full Spectrum Hemp Sativa Extract and Hemp Seed Oil. Our manufacturing facilities are registered with the FDA and operate in compliance with current Good Manufacturing Practices (cGMP) standards for dietary supplements. These products have not been evaluated by the FDA, and no medical claims are made regarding their use. Your purchase is based on your own evaluation of the potential benefits.
We stand behind the quality of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied, you may return the unused portion within 30 days of receipt for a full refund of the purchase price. Refunds will be issued once the returned product has been received and inspected.
Damage Due to Shipping
All orders are carefully inspected prior to shipment. Upon delivery, please check your order to ensure it has not been damaged during transit. Any claims for damaged products must be submitted within 48 hours of delivery. Please contact our customer service team at support@blumenes.com with your order number, a description of the damage, and supporting photos.
Customer Service
For all inquiries, please email us at: support@blumenes.com